Support
Answers to common questions are below. If you can't find yours, write to us.
We usually reply within 1 business day.
Common questions
Can I use Minodo on a computer?
Yes. Sign in at panel.minodo.app with your app account. Your card, contacts, follow-ups, bookings and company are there.
I lost my card. What should I do?
Turn the card off in the “Your physical cards” section on the app's home screen. A turned-off card doesn't open your profile when scanned. If you find it, you can turn it back on in the same place.
How do I change the details on my card?
Tap “Edit card” on the home screen. Your changes show on your profile as soon as you save; you don't need to rewrite the card.
I forgot my password.
Tap “Forgot password” on the sign-in screen. Set a new password with the link sent to your email.
How do I join my company's team?
Ask your manager for an invite link. Open the link, or tap “I have an invite code” in the app and type the code.
What happens when I leave the company?
Your company cards and company profile stay with the company; your contact details, social media accounts and photo are removed from that profile. Your personal card and profile stay with you.
How do I add a paper business card?
Open “Contacts” on the home screen, tap “Add contact”, then “Photo of a paper card”. AI reads the details; you check them and save. The photo is not stored.
My reminders don't arrive.
Reminders arrive as phone notifications. Allow notifications for Minodo in Settings. To set a reminder, open the person in Contacts and tap “Add reminder”.
How do I delete my account?
Tap “Delete account” at the very bottom of the app's home screen. Your personal profile and photos are permanently deleted.